Suits & Arbitrations Regarding the Telephone Consumer Protection Act

Law Offices of Gary Green is taking on Santander and other banks which have violated the Telephone Consumer Protection Act. If you believe you have been subjected to abusive or illegal actions by a bank, please contact us.

Please click here and fill out the questionnaire.

Debt collectors may violate federal law if they engage in any of the following practices:

  • Communicate with your friends, relatives, co-workers, or individuals other than yourself on multiple occasions.
  • Disclose to others that you owe a debt.
  • Communicate with you at odd times or places without your consent.
  • Make repeated phone calls to you with the intention of harassing you or communicate with you in a harassing or abusive manner.
  • Communicate with you in a false or misleading manner.
  • Call a cellular phone using an automatic dialing machine or a recorded message without express authorization.

Since Law Offices of Gary Green does not undertake to represent you in the dispute you have going with the bank about late fees, repossession, etc., we cannot tell you not to sign a Modification Agreement. Of course, you have to protect your credit and your self-interest above preserving a claim against the bank for violations of federal law; however, you might consider crossing through and initialing the standard form paragraph that says you are waiving any future claims; or consider adding to the signature line, “This cohesion contract signed under protest.”

Keep in mind each phone call in violation of federal law can mean a civil penalty to the offending bank of at least $500 per call. This penalty triples for willfully or knowingly violating the Telephone Consumer Protection Act (TCPA). Violations can add up quickly! Five calls a day for seven days at $500 each is $17,500! Triple that for willful violations – $52,500! Use this information as you negotiate with the bank.

Please preserve and keep any recordings you might have of the bank employees who have left messages on your cell phone; or any recordings on your home phone where bank employees have left harassing messages. Record your calls with the bank. Tell them they no longer have consent to call your cell phone – this will negate any “express consent” arguments they will put forth.

You can read more about the TCPA on the Federal Trade Commission’s website at here.

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